How to Cancel or Pause Your DigiWorku Project

DigiWorku allows clients to cancel, pause, or modify ongoing projects and service subscriptions in accordance with the terms outlined in this cancellation policy.

For monthly service subscription plans, cancellation must be requested at least 7 business days before the next billing cycle to avoid being charged for the following month. Cancellation requests received after this window will take effect in the subsequent billing period.

For milestone-based project engagements, clients may pause a project at the completion of any milestone. Work in progress at the time of cancellation will be billed proportionally based on hours completed and deliverables produced up to the cancellation date.

All cancellation requests must be submitted in writing via email to the DigiWorku project management team. Upon confirmation of cancellation, all completed deliverables, source files, and access credentials will be transferred to the client within 3 business days.