Help Center — Client Guides & Frequently Asked Questions

Get answers to common DigiWorku questions. Platform guides, project onboarding, billing FAQs, and direct support contact details.

Find Answers and Get Support

The DigiWorku Help Center provides answers to the most common questions asked by new and returning clients about our platform, services, billing, and project management processes.

New clients can find step-by-step onboarding guides explaining how to submit a project inquiry, review service packages, communicate with dedicated team leads, and track project milestones in real time through the client portal.

For billing questions, our Help Center covers payment methods accepted, invoice generation, milestone release procedures, and how to request a refund or cancel a service subscription in accordance with our policies.

If you cannot find an answer in our Help Center documentation, you can contact the DigiWorku support team directly via the live chat widget on the platform or by emailing our client success team. We aim to respond to all support queries within 4 business hours during Monday to Friday, 9 AM to 6 PM IST.

India's Leading Digital Workforce & AI Ecosystem

DigiWorku helps startups and businesses grow. We connect you with skilled engineers, designers, video editors, and AI specialists across India.

What DigiWorku Offers

DigiWorku gives you access to a full team of digital experts. You can hire for web development, mobile apps, graphic design, video editing, brand identity, and AI tools. Every service comes with a dedicated project lead and clear milestone deadlines.

Our teams work only on your project. You get direct communication, weekly updates, and live progress tracking. No hidden fees. No delays from freelancers juggling multiple clients.

Why Choose DigiWorku?

We have delivered over 200 projects for clients in India, the USA, and Europe. Our clients work in fintech, healthcare, education, and e-commerce. More than 60% of our clients return for a second project.

You get agency-quality work at a startup-friendly price. Projects start from just ₹8,000. Our teams are vetted, reliable, and fast.

How to Get Started

Getting started is simple. Browse our services, pick a package, and submit your project details. A team lead will contact you within 24 hours. You can also use the live chat to get a quick quote.

We offer two types of engagement. The first is a one-time project with fixed pricing. The second is a monthly team subscription for ongoing work. Both include milestone tracking and a quality guarantee.

Our Key Services

Web Development — We build fast, secure, and SEO-ready websites. We use React, Next.js, and Node.js. Prices start from ₹45,000.

Graphic Design — We design logos, social media posts, pitch decks, and marketing materials. Packages start from ₹8,000.

Video Editing — We edit YouTube videos, Instagram Reels, and corporate films. Delivered in 4K within 72 hours. Starting from ₹12,500.

Brand Identity — We create complete brand kits with logo, colours, fonts, and brand guidelines. Delivered in 10 to 14 days from ₹30,000.