Refund Policy — Milestone Payments & Guarantee Terms

Read the DigiWorku Refund Policy. Milestone payment protection, refund eligibility criteria, and dispute resolution for all service engagements.

How Refunds and Disputes Are Handled

DigiWorku's refund policy is designed to protect both clients and our dedicated team members in the event of project disputes, missed deliverables, or service quality issues.

All payments are structured in milestones tied to specific, agreed deliverables. If DigiWorku fails to deliver a milestone as defined in the project scope document, the client is entitled to a full refund of that milestone payment within 7 business days of the missed deadline.

Refunds are not applicable for completed and approved deliverables, scope changes requested after project commencement, or delays caused by client-side factors such as delayed feedback, withheld access credentials, or scope expansion.

To initiate a refund request, clients must submit a written request via email within 14 days of the disputed milestone delivery date. Our disputes team aims to resolve all refund requests within 5 business days.

India's Leading Digital Workforce & AI Ecosystem

DigiWorku helps startups and businesses grow. We connect you with skilled engineers, designers, video editors, and AI specialists across India.

What DigiWorku Offers

DigiWorku gives you access to a full team of digital experts. You can hire for web development, mobile apps, graphic design, video editing, brand identity, and AI tools. Every service comes with a dedicated project lead and clear milestone deadlines.

Our teams work only on your project. You get direct communication, weekly updates, and live progress tracking. No hidden fees. No delays from freelancers juggling multiple clients.

Why Choose DigiWorku?

We have delivered over 200 projects for clients in India, the USA, and Europe. Our clients work in fintech, healthcare, education, and e-commerce. More than 60% of our clients return for a second project.

You get agency-quality work at a startup-friendly price. Projects start from just ₹8,000. Our teams are vetted, reliable, and fast.

How to Get Started

Getting started is simple. Browse our services, pick a package, and submit your project details. A team lead will contact you within 24 hours. You can also use the live chat to get a quick quote.

We offer two types of engagement. The first is a one-time project with fixed pricing. The second is a monthly team subscription for ongoing work. Both include milestone tracking and a quality guarantee.

Our Key Services

Web Development — We build fast, secure, and SEO-ready websites. We use React, Next.js, and Node.js. Prices start from ₹45,000.

Graphic Design — We design logos, social media posts, pitch decks, and marketing materials. Packages start from ₹8,000.

Video Editing — We edit YouTube videos, Instagram Reels, and corporate films. Delivered in 4K within 72 hours. Starting from ₹12,500.

Brand Identity — We create complete brand kits with logo, colours, fonts, and brand guidelines. Delivered in 10 to 14 days from ₹30,000.